Glovo
finmid
Delivering growth at speed:
How Glovo and finmid unlock capital for 70,000 small businesses
Glovo is a leading technological platform connecting customers with businesses, and couriers, offering multicategory on-demand services from local restaurants, grocers and supermarkets, and high street retail stores. Glovo’s vision is to build the largest online marketplace to give everyone access to anything in their city within minutes. Founded in 2015 in Barcelona, it operates across 23 countries in Europe, Central Asia, and Africa.
Challenge
Running a restaurant today is vastly different than it was 10 years ago. With the rise of digitalisation and shifting customer expectations, having a physical presence is no longer enough. Small businesses have to adapt to compete and grow in the digital era. For that, many turn to Glovo.
On Glovo, 90% of partners are small businesses. For many, joining the platform is the first step into operating in the digital space. Glovo saw that while digital sales offered new opportunities, many partners still struggled with a fundamental issue: access to capital. The current economic climate made it clear: small businesses needed more — they needed financial support to operate sustainably.
Ferran Casulleras, Global Commercial Senior Director at Glovo, explains: “Our restaurant partners are entrepreneurial, ambitious, and full of potential. But the reality is that many face cash flow challenges that make it hard to respond to demand, let alone invest in growth. And when these businesses struggle, the ripple effect extends far beyond our platform. It affects jobs, local suppliers, and the vitality of entire neighbourhoods.”
Glovo wanted a practical fix: financing that is as quick and intuitive as ordering on the Glovo app, delivered inside the tools their partners already use every day.
Solution
To address this challenge, Glovo launched a merchant cash advance solution built on finmid's lending infrastructure 8 days after kick-off. The goal was to make access to financial support fast, simple, and flexible.
Ferran Casulleras, Global Commercial Senior Director at Glovo, says: “Speed and simplicity were key. finmid enabled us to offer financing that feels like a natural extension of the Glovo platform — no forms, no friction.”
But Glovo also needed flexibility behind the scenes so they looked for a partner that could adapt. finmid delivered:
-
•
Flexible integration options: Glovo was able to launch quickly without technical effort, while keeping the option to deepen the integration over time, all without needing to switch lending partners
-
•
White-label experience: Glovo was able to fully own the user experience, without sending partners to an unfamiliar third-party
-
•
Scalable infrastructure: Glovo was looking for a partner with the ability to scale geographically and the flexibility to support Glovo’s evolving needs
Results
finmid’s solution is the latest addition to Glovo Local, Glovo’s initiative to support small businesses with the tools they need to grow online. Since launching in late 2024, the finmid and Glovo partnership has expanded to three markets, making embedded financing available to 70,000+ businesses.
Adoption has been strong, and merchant feedback even stronger. With a Net Promoter Score of 78, merchants are recommending the solution to their peers and using the capital to unlock new opportunities.
Laura from Art Na Brasa from Braga, Portugal reflects on Glovo Capital and what it did for her business: “A very quick and straightforward process which we are not used to see these days. Food safety regulations in Portugal are constantly changing, and we used part of the advance to purchase new equipment to comply. We also invested in a specialty grill and a new website — things we’d only planned for 2026.”
Ferran Casulleras, Global Commercial Senior Director at Glovo, says: “Together with finmid, we’re not just offering a financial product. We’re building something that helps small businesses grow stronger, faster, and more sustainably.”
About Glovo
Glovo is a leading technological platform connecting customers with businesses, and couriers, offering multicategory on-demand services from local restaurants, grocers and supermarkets, and high street retail stores. Glovo’s vision is to build the largest online marketplace to give everyone access to anything in their city within minutes. Founded in 2015 in Barcelona, it operates across 23 countries in Europe, Central Asia, and Africa. Learn more at glovoapp.com
About finmid
finmid is the financing infrastructure powering platform growth. With its API, finmid enables platforms to launch tailored financing products for their business customers at scale – across industries, borders, and business models, driving revenue, improving retention, and fueling the growth of their core business. Founded in Berlin in 2021, finmid is trusted by Europe’s most ambitious platforms and backed by world-class investors. Learn more at finmid.com.
